Czech University of Life Sciences Prague
About the Implementation
Czech University of Life Sciences Prague represents a comprehensive educational institution with extensive infrastructure:
- More than 100 buildings distributed across several campuses
- Decentralized organizational structure with autonomous faculties
- Central coordination through the rectorate
- Student accommodation capacity for thousands of students
- Agricultural production facilities with extensive land funds
- Specialized technical equipment for research and education
Motivation for Change
Standardization and integration of existing systems
- Unification of various building and spatial unit records into a unified structure
- Creation of a central database with campus-building-floor-room hierarchy
- Improvement of maintenance planning and investment action coordination
Modernization of service management
- Consolidation of various channels for reporting maintenance requests
- Implementation of structured processes for incident and request resolution
- Increase in transparency and communication with customers (students, employees)
Proactive approach to compliance
- Automation of monitoring technical equipment inspection deadlines
- Systematization of preventive maintenance with planning support
- Ensuring continuous compliance with legislative requirements
Optimization of asset management
- Connection of faculty movable asset records
- Creation of a central overview for strategic decision-making
- Improvement of equipment and vehicle fleet utilization among faculties
Efficient land agenda management
- Need for connection with external systems (LPIS, land registry)
- Automation of monitoring changes in ownership relations
- Streamlining of lease contract and relationship management
Centralization of technical documentation
- Consolidation of scattered documentation into one repository
- Implementation of controlled access according to roles and responsibilities
- Improvement of project and inspection documentation accessibility
Implemented Solution
Integrated facility management system
Centralized spatial portfolio management:
- Hierarchical structure of spatial data with drill-down navigation capability
- Standardized taxonomy according to facility management best practices
- Multi-campus management respecting organizational autonomy of faculties
Service desk platform
Structured request management:
- Centralized ticketing system with automated workflow
- SLA definition and performance indicator monitoring
- Escalation processes with notification rules
- Multi-channel request submission (web, mobile application, email)
Preventive maintenance and compliance management
Automated inspection cycle management:
- Calendar planning of mandatory inspections and revisions
- Work order generation with assignment of responsible persons
- Dashboard for compliance status monitoring
- Integration with Czech Republic legislative requirements
Asset portfolio management
Resource utilization optimization:
- Central asset register with faculty segmentation
- Reservation system for shared resources
- Utilization reporting and cost-center analysis
- Hierarchical access permissions according to organizational structure
Land information system
Integration with external registries:
- API connection with LPIS database (SZIF)
- Automatic synchronization with land registry (ČÚZK)
- Change detection with automated alerting
- Lifecycle management of lease contracts
Document management system
Centralized technical documentation management:
- Structured repository with metadata indexing
- Version control and audit trail functionality
- Role-based access control (RBAC)
- Full-text search and advanced filtering
Technical Parameters
- Architecture: On-premise deployment
- Capacity: 1000+ concurrent users
- Integration: REST API with LPIS, land registry, AD/LDAP
- Mobile support: Responsive web + native mobile application
- Security: Enterprise-grade security, data encryption
- Availability: 99.9% SLA uptime guarantee
